Solutions & Services
Trouble Ticket Management
Incident capture, routing and resolution against service levels.
Incident capture, routing and resolution against service levels.
Other practices
- NTGapps PlatformA low-code application platform for building enterprise systems quickly.
- Telecom in a BoxComplete BSS/OSS suite for MVNOs and telecom operators
- NTS Asset ManagementLife-cycle asset tracking from acquisition to retirement
- Digital TransformationModernizing operations by aligning strategy, people, and technology
- Global Development Center of Excellence (GDCE)Flexible offshore, nearshore, and inshore delivery teams
- Strategic ConsultationData-driven recommendations and implementation roadmaps
- Enterprise Data Management (EDM)Managing data as a strategic asset with governance and AI
- AI & InnovationAI products, model fine-tuning, and intelligent automation
- Testing as a Service (TaaS)Expert QA on-demand reducing overhead and time-to-market
- NTS Trouble Ticket (TTM)Custom ticket management and fault tracking for telecom operators
- NTGappsPowerful low-code digital transformation platform
- Network Inventory System (NIS)Automated network discovery and change management
- NTS Utility BillingDigital billing platform with integrated workflow engines
- Workflow ManagementIntelligent business process automation and workflow orchestration
- Last Mile Delivery (LMD)Field-ops orchestration for the telecom last mile
- End-to-end Business SolutionsPre-integrated business solutions built on NTGapps
- AI SmartDeskEnterprise knowledge engine powered by AI
- Mobile Application DevelopmentNative and cross-platform mobile apps for enterprise
- Business Intelligence & ReportingDashboards, KPIs and analytics across the enterprise
- ERP IntegrationConnect SAP, Oracle and custom ERPs to the digital estate
- TAB – The Agent BuilderNo-code AI agent platform for WhatsApp, Messenger, and Web
- TestFlairAI-powered QA platform that reduces test generation time by 80%